Research for Global Development

Disruptive Metrics


Mobile Money in the DRC: Market Insights on Consumer Needs & Opportunities in Payments & Financial Services

Given the potentially large user base and low penetration of financial services, the Democratic Republic of Congo (DRC) seems to hold significant commercial opportunity for mobile money. At 17.5%, the penetration of mobile exceeds the reach of financial service, with only 4% of the population having an account at a formal financial institution.  However, the …

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Listening to Clients in Tanzania: Client Insights on Using Mobile Money

I recently looked over CGAP’s strategic priorities for the next five years, and one really resonated for me: understanding demand to effectively deliver for the poor. That’s because much of the work we do at InterMedia focuses on helping funders and implementers of digital financial inclusion understand people’s needs and priorities. We attempt to identify triggers and …

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Mobile Money Use & Gender: Less Disparity than Might be Expected

Gender often plays a key role in the uptake and use of new technologies in developing countries, with women lagging behind men.  InterMedia’s Tanzania Mobile Money Tracker study however has shown that, while this is true for mobile money in Tanzania to an extent, poverty and urban/rural status are much stronger determinants to uptake and …

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How Do Embassies Use Twitter?

Jeanette Gaida recently published an interesting blog piece on the use of Twitter among embassies in Washington, D.C.  The piece explores 50 embassies in Washington, D.C., and the interactions among them and among their followers. The post, found on The George Washington University’s Institute for Public Diplomacy and Global Communication (IPDGC) blog, was written in …

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InterMedia, Bill & Melinda Gates Foundation Joint Blog Post on Mobile Money in Pakistan

InterMedia’s Peter Goldstein and Dan Radcliffe from the Financial Services for the Poor program at the Bill & Melinda Gates Foundation wrote a joint blog post for GSMA on mobile money in Pakistan. The post explores the question: Why aren’t more Pakistani mobile money users opening accounts?  Click here to read the full blog.

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