Research for Global Development

Digital Pathways to Financial Inclusion – Findings from the First FII Tracker Survey in Kenya


The FII program’s core focus is on eight countries – Bangladesh, India, Indonesia, Kenya, Nigeria,
Pakistan, Tanzania and Uganda – which together have a combined population of more than 2 billion
and are currently at various stages of digital financial services development. FII country research
comprises two principal elements: nationally representative FII Tracker Surveys and a range of
Consumer Experience Monitoring projects that use qualitative methods to dive more deeply into
specific aspects of access and use of mobile money, other digital platforms and financial services,
generally. In particular, FII research and analysis focuses on monitoring developments in digital
financial services, and identifying triggers and barriers to use, and user market segments.

This report summarizes key findings and insights from the nationally representative FII Tracker
Survey of 3,000 adults, aged 15 and older, conducted in Kenya during fall 2013.

http://finclusion.org/wp-content/uploads/2014/04/FII-Kenya-Wave-One-Wave-Report.pdf

InterMedia

Digital Pathways to Financial Inclusion – Findings from the First FII Tracker Survey in Kenya


The FII program’s core focus is on eight countries – Bangladesh, India, Indonesia, Kenya, Nigeria,
Pakistan, Tanzania and Uganda – which together have a combined population of more than 2 billion
and are currently at various stages of digital financial services development. FII country research
comprises two principal elements: nationally representative FII Tracker Surveys and a range of
Consumer Experience Monitoring projects that use qualitative methods to dive more deeply into
specific aspects of access and use of mobile money, other digital platforms and financial services,
generally. In particular, FII research and analysis focuses on monitoring developments in digital
financial services, and identifying triggers and barriers to use, and user market segments.

This report summarizes key findings and insights from the nationally representative FII Tracker
Survey of 3,000 adults, aged 15 and older, conducted in Kenya during fall 2013.

http://finclusion.org/wp-content/uploads/2014/04/FII-Kenya-Wave-One-Wave-Report.pdf

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